research reporter | information management for market research buyers


	product overview
	user benefits
	access rules
	components
	application management

Application management

Secure, IT-free application management.

Research Reporter is a “self-service” system. You do not need your IT department to add new users, set security levels or add new projects; all these tasks can be managed from within the Research Reporter application, by people and roles specified by you.

Research Reporter’s application security components have been built on the understanding that your marketing information is highly confidential, and critical to your enterprise.

Research Reporter’s security options ensure that Research Reporter conforms to your enterprise’s data security policies, and provide a comprehensive suite of graphical tools to monitor who and how your Research Reporter application is being used. Also, if you choose to host externally, you can run your application without the involvement of your internal IT department, and be confident that your data is protected and secure from hardware failure or unauthorized access.

Choose your own security levels

While Research Reporter’s core system architecture conforms to industry security standards, enterprises can set a range of options including:

Password management

	Password length and configuration
	Log-in attempts, Lock-out duration
	Expiry periods and criteria

SSL

Encrypt all data transfers

IP address filtering

Set explicit enterprise-controlled domains from which a user must come in order to access the application

Keep track of who and how your application is being used

Research Reporter gives you a set of graphical Activity Reports to help you monitor who is using your application, and how. Using these reports you can monitor:

		Who has logged into your application
		What reports they may have accessed
		Who has published or replaced documents

Activity reports give you control over your application, ensure your project communications are getting through, and give you a start-point for customization changes you might want to make in future.

Direct, single person accountability

Research Reporter can be set up on your corporate servers, although most clients choose to utilise our hosted service, and access the application over the internet. In addition to ensuring full, direct accountability for the entire application, using our hosting service means:

		No internal IT resources are required, as connection to your Research Reporter application is via a secure internet connection and browser
		No internal recharges for back-ups, system access, maintenance etc
		No additional charges, as hosting costs are included in your subscription

Research Reporter’s security model and hosted service offer have been independently audited by IBM-GSA. Full details of Research Reporter’s Security Settings and Hosting Services are available on request.

With Research Reporter, how you want to involve your internal IT department is therefore up to you.

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